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Introducing Ellaworks

Grow your enterprise with an AI workforce you can control.

Proven in the Fortune 500, Ellaworks combines an open, governed platform with hands-on engineering to deploy AI workers quickly and safely — at a scale that moves revenue, margin and CSAT.

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EllaworksOverview
Ellaworks operations overview connecting AI workforce activity, completed work, and outcome trends.

AI is growing faster than enterprises can control it.

Enterprises are rapidly accumulating AI workers and tooling with inconsistent controls. Their employees and AI workers are unknowingly giving away their proprietary insights and intelligence to LLMs and their competitors. The result is a fragile, fragmented AI environment that becomes impossible to govern and manage at scale.

That’s why we built Ellaworks.

Ellaworks is a fully integrated, tightly governed platform that Ellavox and our Fortune 500 customers use to build and manage their AI workers at scale. Its open architecture is built for what’s available today and whatever comes next.

Every AI worker produces intelligence that informs what your organization does next. That intelligence remains yours. It is not shared with AI model providers or competitors.

One open platform. Built to govern and scale your entire AI workforce.

Ellaworks brings AI workers, prompts, and governance together in one open, integrated platform purpose-built to safely deploy and manage your AI workforce at scale.

  1. Open by design.

    Connect the runtimes, models, tools, and technologies your AI workers use without being locked into a proprietary stack.

  2. Governed by default.

    Control how your AI workers are built, deployed, and operated while protecting budgets, enterprise data, and intellectual property.

  3. Built to compound intelligence.

    Every AI execution builds durable intelligence your enterprise owns, creating competitive advantage that grows over time.

  1. Intelligence portal

    Know what your AI workforce is delivering.

    • Business outcomes
    • Critical insights
    • Performance over time

  2. Operating layer

    Build, run, and observe AI workers with the required controls embedded from the start.

    • Autonomous agent builders
    • Governed execution
    • Human approval workflows
    • Behavioral observability

  3. Connectivity layer

    Connect AI workers, models, tools, and enterprise systems without locking into one stack.

    • Secure Agent DirectoryIdentities, roles, permissions
    • Open integrations
      ModelsRuntimesToolsEnterprise systems

  4. Protected foundation

    Keep enterprise data, policies, budgets and intellectual property under your control.

    • Private AI models
    • Enterprise data ownership
    • Governance at the inputs
    • Policies and budgets
    • Intellectual property controls

Proven in Production

Ellaworks is supporting operations, employees, and the customers they serve today. This is an enterprise platform built from production experience.

Ellaworks is proven with Fortune 500 clients.

  • 1,100client locations

    supported by the Ellaworks platform

  • 14,300client employees

    using the Ellaworks platform

  • 2,700,000+client customers

    using Ellaworks-powered experiences

We’ve done this before.

Before Ellavox, we built and ran Connectria, an enterprise managed service provider known for high levels of security, reliability and customer support for more than 20 years, serving 1,200+ customers, generating $100+ million in annual revenue, and a 99.7% Customer Satisfaction Rating.

After our successful exit in 2024, we’ve brought the same operating discipline to enterprise AI. Our experience now guides Ellaworks: scalable infrastructure, ultra-high security, open integrations, and accountability established from the start. With our commitment to deliver what we promise to ensure your success.

Enterprise operators. Delivering the operating layer for your AI workforce.

Built from production experience. Supported by the people who built it.
  • Portrait of Rich Waidmann
    Rich WaidmannChairman & Co-Founder
  • Portrait of Sean Alsup
    Sean AlsupCEO & Co-Founder
  • Portrait of John Osborn
    John OsbornCTO & Co-Founder
  • SAP
  • UPS
  • Merck
  • Oracle
  • IBM
  • 3M
  • Caterpillar
  • Baxter
  • Sony
  • LVMH
  • GE
  • Southwest Airlines
  • Tiffany & Co.
  • General Dynamics
  • Pearson
  • Goodyear
  • Exelon
  • Red Bull
  • Deutsche Bank
  • Bank of America
  • AB InBev
20+ years
building and supporting enterprise services
$100M+
in annual revenue
1,200+
customers served

It feels turnkey because the hard parts are already handled.

AI workers are one part of the operation. Under every AI worker is a complete operating foundation: trusted channels and knowledge, approved tools and business systems, explicit control, human ownership, and enterprise-wide visibility.

Ellaworks Service Platform Foundation
  1. Channels

    Voice, SMS, email, and chat.

  2. Workers

    Role-specific agents with explicit jobs.

  3. Knowledge and tools

    Approved sources and operational capabilities.

  4. Business systems

    The records and workflows that work must reach.

  5. Control

    Roles, permissions, policies, budgets, approvals, versions, and rollback.

  6. Human ownership

    Clear escalation and accountability.

  7. Secure Agent Directory

    Enterprise-wide identity, ownership, and visibility.

A platform built for everyone on the team

Business leaders get a faster path to value. Technology leaders keep control. Partners remain free to choose the best tools for every client.

Business Leaders

Move faster. Deliver results. Stay within budget.

Move from idea to production with clear costs, faster delivery, and an enterprise foundation already in place. Ellaworks combines governed infrastructure with Ellavox engineering support so your teams can launch your AI workforce quickly.

CIOs, CISOs & CTOs

Give the business freedom to innovate while IT keeps control.

Manage AI workers, prompts, and governance together from one integrated platform. Control access, cost, enterprise data, intellectual property, policy, and auditability while teams adopt new AI capabilities.

Integrators & Consultants

Deliver the best AI for every client.

Choose the models, AI worker runtimes, tools, and technologies that fit each engagement. Ellaworks provides the governance, security, and operating foundation required to build and manage your AI workforce at scale.

Ellaworks is ready. How would you like us to help?

Choose how you want to move from idea to production. Ellavox can build and manage your AI workforce for you, build alongside your team, or support the approach you already have.

Ellavox is committed to the highest standards of trust, security, and compliance.

  • AICPA SOC for Service Organizations
  • HIPAA compliant

Let’s talk about what Ellaworks can do for you.

Whether you want to see the platform in action, explore an AI opportunity, or discuss a custom approach, we’re ready to help.

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